Privacy Policy

1. Information We Collect

We collect information you provide directly when you:

• Fill out a contact form — name, email address, phone number, and message content.
• Submit an inquiry via our website or communication channels.
• Communicate with us by email, phone, or social media.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, device type, and pages you visit.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support.
• To process your requests for consultations, project information, or services.
• To improve our website, services, and user experience.
• To send relevant information about our projects, services, and updates (only with your consent).
• To comply with legal obligations and protect our rights.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in these limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and business (e.g., hosting, email services), subject to confidentiality agreements.
• Legal Compliance: When required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our site.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors use our site so we can improve it.
• Preference Cookies: Remember your settings and preferences.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission.
• Secure server infrastructure with restricted access.
• Regular security reviews and updates.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.

6. Third-Party Services

Our website may contain links to third-party websites or services (e.g., Google Maps). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We may use third-party services such as:

• Google Maps for location display.
• Analytics tools to understand website traffic and usage patterns.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Opt-out: Unsubscribe from marketing communications at any time.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: unionlandmarkltd@gmail.com
• Phone: 01723 019077 | 01805 509764
• Address: House 6, 1st floor, Road 14, Sector 12, Uttara, Dhaka-1230